1. Data We Collect
We collect information you provide directly — such as your name, email address, phone number, organization details and payment information — when you contact us, submit a form, onboard as a partner or use our services. We also automatically collect technical telemetry such as IP address, device and browser characteristics and interaction logs.
2. How We Use Your Data
- To deliver, secure and improve our platform and services.
- For identity verification, transaction handling and customer support.
- To comply with legal, tax and regulatory obligations.
3. Cookies & Tracking
We use essential cookies and session storage to keep you signed in and remember your language preference, and analytics cookies to understand aggregate traffic. You can control non-essential cookies through your browser settings or our consent banner. See our Cookies Policy for details.
4. Data Security
We enforce TLS encryption in transit and encryption at rest, role-based access controls, multi-factor authentication for infrastructure and routine security reviews.
5. Your Rights
Subject to applicable law (including GDPR and CCPA/CPRA), you may request access to, correction of, export of, or deletion of your personal data, and you may object to or restrict certain processing. Contact us to exercise these rights.
6. Data Sharing & Subprocessors
We share data only with vetted subprocessors (such as cloud hosting and analytics providers) bound by data processing agreements. We do not sell your personal data.
7. Data Retention
We retain personal data only as long as needed to provide the services, meet legal and audit requirements, or resolve disputes.
8. Contact
For privacy questions or to exercise your rights, contact our data protection team at privacy@mexa.agency.